PD IS0/IEC TS 33054:2020 BSl Standards Publication Information technology Process assessment - Process reference model for service management bsi. PDIS0/IECTS33054:2020 PUBLISHED DOCUMENT National foreword This Published Document is the UK implementation of IS0/IEC TS33054:2020. The UK participation in its preparation was entrusted to Technical Committee IST/15, Software and systems engineering. A list of organizations represented on this committee can be obtained on request to its secretary. This publication does not purport to include all the necessary provisions of a contract. Users are responsible for its correct application. @ The British Standards Institution 2020 Published by BSI Standards Limited 2020 ISBN 978 0 539 05657 0 ICS 35.080 Compliance with a British Standard cannot confer immunity from legal obligations. This Published Document was published under the authority of the Standards Policy and Strategy Committee on 30 June 2020. Amendments/corrigenda issued since publication Date Textaffected PDIS0/IEC TS 33054:2020 TECHNICAL ISO/IEC TS 33054 SPECIFICATION First edition 2020-06 Information technology Process assessment Process reference model for service management Technologie de I'information - Evaluation des processus - Modele de réference de processus pour la gestion des services Reference number IS0/IEC TS 33054:2020(E) EC ISO @IS0/IEC2020