矫形器配置服务规范 Specification of orthoses fitting service  ICS  11.040.40 CCS  C 45   中华人民共和国国家标准 GB/T 44421— 2024 2024-08-2 3发布 2024-12-0 1实施     国家市场监督管理总局 国家标准化管理委员会 发 布 目　　次 前 言   ·····································································································   Ⅲ 1     范围   ··································································································   1 2     规范性引用文件   ······················································································   1 3     术语和定义   ···························································································   1 4     基本要求   ······························································································   2      4.1     服务机构   ·························································································   2      4.2     服务人员   ·························································································   2      4.3     安全要求   ·························································································   2 5     服务内容   ······························································································   2      5.1     矫形器制作与适配   ···············································································   2      5.2     矫形器使用训练   ·················································································   3      5.3     售后服务   ·························································································   3 6     服务流程   ······························································································   3      6.1     接待   ······························································································   3      6.2     检查评估   ·························································································   3      6.3     开具矫形器处方   ·················································································   4      6.4     签署知情同意书   ·················································································   4      6.5     服务实施   ·························································································   4      6.6     质量检验   ·························································································   4      6.7     矫形器交付   ······················································································   5 7     服务评价与改进   ······················································································   5      7.1     服务评价   ·························································································   5      7.2     服务改进   ·························································································   5      7.3     投诉处理   ·························································································   5 附录A （资料性）    矫形器配置基本信息   ······························································   6 附录B （资料性）    矫形器配置检查评估及测量表   ·····················································   7 附录C （资料性）    矫形器处方   ·······································································   13 GB/T 44421— 2024     Ⅰ